We offer free returns for all purchases made through our online store. Returns are valid within 15 days of delivery date. All items must meet our Items Care Policy to be eligible for return.
To initiate the return, please email us at firstname.lastname@example.org with the following information:
After we receive your return request, we will provide you with a shipping label via email for your package. Please allow up to 5 business days from the date we receive your package to process your return. Once your return has been processed, you will receive a confirmation email including the total amount refunded. Please note that original shipping charges, i.e.
Please allow your financial institution up to 10 business days to post the refund back to your original form of payment.
We do not offer exchanges at this time. Please place a new order on the website to ensure the item you want does not go out of stock! We’ll refund you for any items you wish to return as long as it falls within our Return Policy and Items Care Policy.
All items purchased in-store are eligible for exchange or store credit within 15 days of purchase.
In order to receive a refund, exchange, or store credit, the items must be unused, unwashed, unworn, and in the same condition that you received the item(s).
Gift With Purchase items are NON RETURNABLE and ineligible for EXCHANGE.