I live in Los Angeles and I would like to return an order I placed online. Can I stop by The Shop On Nemo to return an online order?
Yes! Please feel free to come by The Shop on Nemo to place your return. We can process your return at The Shop On Nemo and you will be refunded back to your original form of payment.
I received my online order in the mail and the item came damaged. What do I do?
We’re sorry to hear about this unfortunate event and we’re here to make it right! Please email us at firstname.lastname@example.org with an image of the broken item and we will take care of the rest!
The jewelry I purchased became damaged. What do I do?
At Cheryl Saban Designs quality and craftsmanship
I can’t find the answer to my question, how do I reach customer service?
Please email us at email@example.com or give us a call at 424.284.3219 during our business hours, Monday to Friday from 10 AM PST to 5 PM PST. We are always here to sort out an issue you may have!